In an attempt to "raise the bar" of the technical support industry,
I developed the following test. It is meant to test your aptitude,
logic, and your ability to size-up and defuse a potentially dangerous
customer situation. As with any moral or ethical question, there
are no wrong answers except for the ones that do not specifically
correlate to the answers that I have deemed "correct". You can keep
the score to yourself, but the highest scoring readers will be asked
to join me in MENCA, the Mentally Elite Nolan Curtis Association.
We don't really do much for the community or charity or anything
in MENCA, but we get together once a year at my Aunt Marlene's house
to play Diablo2 and drink punch.
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